I have been a customer for 10 years.. My trust in the service and in the Personnel has increased thru the years. I do not require a pre-written estimate, simply because as part of their 5 Star Service, they always call me and inform me of the work needed to be perform and they offer a true quote of such. They provide warranties that no other independent mechanic shop offers, giving me as the vehicle owner Peace of Mind. The staff from the Customer Service Dept. to the Owner has treated me thru the years as Family. Their Honesty as well as their Professionalism is very hard to find nowadays. That is why they have earned my 5 Star Rating. I do not give out 5 Star Rating so easily today, you have to be exceptional and Miami Quality Auto has proven to be ..