i am a student living in Miami. i am from South Carolina and have had a hard time adjusting. People are not always polite here, i get robbed (metaphorically) at every mechanic i have tried, and because i can't speak Spanish, it s harder for me. The staff at Quality Auto was amazing! They explained things in layman's terms and didn't charge me for a diagnostic on my car. They also gave me options to try before spending money to check for more problems. i am blown away by the customer service and politeness i received here...best in Miami so far.