When you bring your car in for repairs, you are always kept informed of the progress of the work being done. You are given estimates and pictures either via text or email before any work is done. The repairs are given priorities so you can budget yourself accordingly. I did a bit of research and the costs are pretty much competitive with other shops, and well below what a dealership would charge. They provide transportation and refreshments and snacks if you decide to wait for your vehicle. They also have a referral program so if you refer another client you can get free oil changes and tire rotations. They are AAA certified and provide warranty on parts and labor.. I would recommend you see Miami's Quality Auto Repair before you have any major work done on your vehicle.