5

excellent professional and everyone is always welcoming and friendly

5

Very pleasant and knowledgeable Customer Service Rep coupled with overall excellent service.

5

Customer service was excellent and the mechanics were very informative and professional. The office was very welcoming with snacks and free drinks. Also, I never got the diagnostic results of my car emailed to me so that was great. I already knew some of the issues with my car so when the results came back I wasn't too surprised and I knew they weren't trying to just add services that didn't need to be done. I would highly recommend this place.

5

I am a long-time Quality Auto Repair customer. These guys are so kind, clear and conscientious that I keep returning again and again! I I really trust them! And the coffee and snacks in the waiting room are great :-).

5

Excelente servicio y una cortesía de primera gracias y que Dios les de prosperidad

5

Great service and great staff, I was constantly in contact with the service manager with regards to my vehicle's repairs. Furthermore, every time something came up, there was photo evidence of the problem.

5

Customer service was excellent and the mechanics were very informative and professional. The office was very welcoming with snacks and free drinks. Also, I never got the diagnostic results of my car emailed to me so that was great. I already knew some of the issues with my car so when the results came back I wasn't too surprised and I knew they weren't trying to just add services that didn't need to be done. I would highly recommend this place.

5

Great!

5

Updates (4/4/17): went back for oil change. I love how they did a full inspection of my vehicle and send me a detailed report via email with pictures. The report explains each parts and categories the recommended services into urgent service, service soon, and ok. Very clear.-------------------------------(1/19/17)Best Customer Service. Used to go to my dealership in Doral for my oil change; however, they barely communicated with me on my vehicle's condition. At Miami's Quality Auto Repair, the manager Andres sent me a full-length inspection report including pictures, and actually took time to walk me through. Indeed helpful. Will definitely recommend to friends!

5

FIVE STARS!!!Because of the nature of the problem--which was resolved!--I was not charged. Service is courteous; everything is explained; the business is efficient and well-run. I have been searching for an auto services company; I will be coming to Miami's Quality Auto Repair from now on.