5

If this auto shop were a restaurant, it would be a five star restaurant. I have never reviewed any product or service I have used, but this place blows me away with their quality of service every time I go. I've always been cautious about mechanics or auto shops because I felt they weren't trustworthy or that they'd tried to sell me a service I didn't need - that is not the case here. They're not pushy what-so-ever. Over the phone, the representatives sound so happy and are very well-mannered, and when you go in person you can tell they're not faking it. They provide snacks for clients in the waiting room free-of-charge. They'll even personally drop you off wherever you need to be after you leave your car for repair and pick you up if need be. I could gush about their customer service forever. They go the extra mile for their clients in every aspect; you can certainly expect that your car will be left in good hands here.

5

Great service, as always. I have been a customer for almost 20 years.

5

Service and customer interaction were outstanding, thank you.You now have gained a new customer, I will recommend your shop to all the people I know.Kevin Kincaid

4

Service A+ Helpfulness A+ Atmosphere A+ Staff A+ Deals and Expenses A+++ After stumbling upon this establishment on Google and reading all the wonderful reviews. I Had first decided to bring my Nissan Altima to Maroone Nissan of Miami right off of Tamiami Trail. The staff was extremely nice and even offered me a free estimate but as expected with all dealerships they tried to hustle me, by telling me it would be $1000 for the repairs. Logically, I went to seek a different auto shop with a great reputation. I took my car to Quality Auto Repair after discovering it on Google. I wasn't expecting much but instead was gratefully surprised with an Automobile Miracle. Not only was the staff helpful and nice but the atmosphere was warming, with its complimentary coffee, drinks and snacks. As if things couldn't get better the mechanic told me that the repair would only cost $75 which was then lowered to $25 thanks to their discount for new customers. The job took only 20 minutes and two weeks after the repair the manager called to find out if my car was still working properly and to thank me for my business. On top of my $975 difference they also offered me and a friend a free oil, lube, and filter service, tire rotation, brake inspection and charging system test for every person I refer. Its been three weeks and my car is running like it just came off the lot.

5

They found the exact problem. Fixed car perfect. It drives like new!!!!

5

Ive been a customer of Miami Quality Auto Repair for approximately 4 years. They are straight forward & honest with repairs. I take it in for an oil change and there is never a surprise that "the car needs a new part." Excellent customer service, the staff is friendly & welcoming.

5

The shop and office were very clean, the people had a great attitude and were very friendly. It was a good experience and I will be back.

5

All of the employees are so sweet! The discounts that arrive in the mail are great! Always coming back. Loyal customer for sure!

5

very good and comfortable

5

Friendly and honest staff. Great service.

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