I took my car (Mr. Lee) there for the first time for a 24 pt. check not ever even have heard of the shop before. The entire experience warrants an A+. In no particular order of importance: the facilities are clean; snacks, coffee and other beverages, decent magazines are offered; the wait is/was comfortable; the job was thorough and well explained; the service in the office and in the work area was friendly, pleasant, respectful and helpful. I returned 2 days later to fulfill one of the suggested repairs - the price was better than at a large chain. They are very professional and customer friendly even with offers for referrals and return work. I was totally satisfied - surprisingly so and feel I've found my new car repair shop. I would (and will) return any time and highly recommend Miami Quality Auto Repair. Oh...and they have free shuttle service should a customer be in need of transportation!!!